Collection Manager – Pentagon System & Services Pvt. Ltd

Number of Positions: 1Education: Any GraduatesExperience: 5-10 YearsLocation: MumbaiDepartment: Cloud

Job brief:
We are looking for a Billing Manager to join our team and ensure that customers are billed the correct amount for each job that we deliver.
Billing Manager responsibilities include working with customers to reconcile billing issues, working with the accounting department to ensure all accounts are up to date, and helping with the training of new employees in the billing department.
Ultimately, you will work directly with customers to ensure all bills are accurate, along with other departments in our company as needed.
Responsibilities:
Oversee the preparation of statements and bills
Maintain and/or ensure maintenance of client records related to invoicing and bill payment
Review work of billing staff to ensure accuracy, resolving inconsistencies as needed
Create and provide a prioritized list of clients to be invoiced to team members
Locate, or assist in the location of, hard-to-reach clients
Draft and distribute weekly reports of invoicing and billing metrics
Advise staff on proper, legal parameters for collections practices
Provide customer support to customers with disputes or inquiries concerning invoices or billing process
Requirements and skills:
Proven work experience as a Billing Manager or similar role
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Basic understanding of collection practices and laws
Excellent interpersonal and supervisory skills
Ability to act with discretion, tact, and professionalism in all situations
Relevant training and/or certifications as a Billing Manager