Fino Payments Bank is one of India’s fastest-growing digital-first banks, serving banks, government entities, insurers, and microfinance institutions. With a presence across 90% of Indian districts, 70,000+ banking outlets, and millions of customer accounts, Fino has built its reputation on technology-led innovation and the ability to deliver seamless banking services at scale.

The Challenge: As part of its digital transformation, Fino Payments Bank modernized its application stacks — but its underlying hardware lagged behind. Key issues included:
  • Latency Bottlenecks – Applications were experiencing delays, negatively impacting customer satisfaction.
  • Outdated Infrastructure – Legacy storage systems could not match the demands of modern fintech workloads.
  • High Operational Complexity – Large data center footprint (42U racks), complex cabling, and high man-hour requirements for management.
  • Future-Readiness – Needed a scalable, secure, and cloud-ready storage solution to support rapid growth and compliance requirements.

The Solution: Pentagon designed and implemented a hybrid file server solution on Microsoft Azure, integrating it with the client’s on-premises systems: 
  • Infrastructure Modernization – Migrated workloads to Dell PowerStore NVMe SSD storage, ensuring 99% performance saturation.
  • Zero Downtime Migration – Performed seamless cut-over during business hours without impacting end-users.
  • Data Center Optimization – Reduced data center footprint from 42U to 10U while simplifying SAN/Ethernet integration.
  • Advanced Features
    • Dedupe & Compression (4:1 ratio) reduced data workload.
    • Unified File & Block Storage eliminated the need for separate NAS headers.
    • AppSync & InsightIQ enabled application-consistent snapshots, thin clones, and proactive issue resolution.
  • Disaster Recovery – Implemented asynchronous replication between production (Mumbai) and DR site (Hyderabad).

Benefits

Reduced Footprint

Data center optimized from 42U to 10U, lowering power, cooling, and maintenance costs.

Saved Man-Hours

InsightIQ tools saved approximately 120 days of man-hours annually, redirected to innovation.

Boosted DevOps Productivity

Application compile times reduced from 2 hours to 10 minutes (90% faster).

Improved Performance

NVMe SSDs resolved latency issues, supporting over 400 million transactions annually without disruption.

Higher Availability

Real-time DR and high-performance storage ensured uninterrupted customer services.

Scalable Growth

Future-proof storage architecture aligned with Fino’s expansion plans and fintech innovations.

The Result

Fino Payments Bank achieved a considerable reduction in the footprint of its data center from 42U to 10U, streamlining infrastructure and lowering operational overheads. Additionally, the ability to identify and solve problems quickly has saved approximately 120 days of man-hours, enabling the team to redirect efforts toward innovation and growth. Furthermore, the adoption of NVMe SSDs has helped overcome latency bottlenecks, ensuring faster performance and seamless user experiences.

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