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Number of Positions: 1Education: Graduate in EngineeringExperience: 5-8 YearsLocation: MumbaiDepartment: Marketing

Job Summary:The L2 VMware & Windows Administrator is responsible for day-to-day operations, maintenance, and troubleshooting of virtualized environments and Windows server infrastructure. This role provides second-level (L2) support, ensuring high availability, performance, and security of critical systems while collaborating with L1 support and senior engineers. Key Responsibilities:
  • VMware / Virtualization.
  • Monitor and manage VMware vSphere/ESXi clusters, vCenter Server, and virtual machines.
  • Perform VM provisioning, migration (vMotion/Storage vMotion), snapshots, and resource allocation.
  • Troubleshoot performance, capacity, and configuration issues in virtual environments.
  • Implement backup, recovery, and replication strategies for VMs.
  • Windows Server Administration.
  • Install, configure, and maintain Windows Server (2016/2019/2022) OS and roles such as Active Directory, DNS, DHCP, Group Policy, and File Services.
  • Apply patches, service packs, and security updates.
  • Monitor and troubleshoot hardware, OS, and application-level issues.
  • Operations & Support.
  • Act as the escalation point for L1 support for incidents, service requests, and problem tickets.
  • Maintain system documentation, change records, and standard operating procedures.
  • Participate in on-call rotation or after-hours maintenance windows as required.
  • Security & Compliance.
  • Enforce server hardening, antivirus/endpoint protection, and security best practices.
Support audits, backups, disaster recovery drills, and compliance requirements (ISO, ITIL, etc.).  Required Skills & Qualifications:
  • Experience: 5-7 years in Windows Server and VMware administration (L2 level).
 Technical Skills:
  • VMware vSphere, ESXi, vCenter
  • Windows Server 2016/2019/2022
  • Active Directory, Group Policy, DNS/DHCP
  • Backup/restore tools (Veeam, Commvault, etc.)
  • PowerShell scripting (basic to intermediate)
  • Familiarity with SAN/NAS storage, networking basics (TCP/IP, VLANs).
  • Strong troubleshooting, root-cause analysis, and documentation skills.
 Preferred / Nice-to-Have:Certifications: VMware VCP, Microsoft Certified: Windows Server/Hybrid Administrator, ITIL Foundation

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