The client is a leading Non-Banking Financial Company (NBFC) in India, offering a wide range of financial services including SME working capital and growth financing, loans for commercial vehicles and two-wheelers, home improvement loans, personal loans, loans against property, and microenterprise funding. Committed to digital transformation, the company continues to invest in technology-driven platforms to enhance customer experience, improve efficiency, and ensure operational transparency for stakeholders across its urban and rural financing ecosystem.

The Challenge As the NBFC expanded, it managed a growing number of AWS accounts for various business units and applications. The complexity of managing this multi-account setup introduced several operational, security, and compliance challenges: 
  • Multi-Account Management – Difficulty maintaining consistency in policies, controls, and configurations across accounts.
  • Regulatory Compliance – Needed to meet stringent financial and data protection regulations.
  • Operational Inefficiency – Manual deployments and configuration efforts slowed delivery cycles.
  • Security Risks – Lack of centralized visibility and uniform guardrails to protect sensitive financial data.
  • Cost Visibility – Limited control and transparency in tracking and optimizing AWS usage and spend.
The company sought a governed, automated, and secure multi-account AWS environment to improve agility, compliance, and cloud cost management.

The Solution Pentagon deployed a comprehensive AWS Control Tower framework to simplify multi-account management, enforce governance, and strengthen security. Key Implementation Highlights
  1. AWS Control Tower Setup : Implemented AWS Control Tower to automate the creation and governance of a secure, multi-account environment.
  2. Landing Zone Configuration : Deployed a Landing Zone with preconfigured security and governance controls aligned with AWS best practices.
  3. AWS Organizations & Identity Management
    • Structured multiple AWS accounts into Organizational Units (OUs) for centralized control.
    • Enabled AWS IAM Identity Center (formerly AWS SSO) for unified access management
  4. Centralized Logging & Monitoring : Configured AWS CloudTrail and AWS Config for complete visibility, auditing, and compliance tracking.
  5. Infrastructure Automation :Used Terraform to automate infrastructure provisioning, reducing manual configuration efforts.
  6. Security Guardrails : Implemented both preventive and detective guardrails to enforce mandatory security policies.
  7. Cost Optimization & Budgeting : Utilized Cost Allocation Tags, AWS Cost Explorer, and AWS Budgets to track, monitor, and optimize cloud spend.

AWS Services Used
  • AWS Control Tower
  • AWS Organizations
  • AWS IAM Identity Center (SSO)
  • AWS Config
  • AWS CloudTrail
  • AWS Cost Explorer
  • AWS Budgets
  • Cost Allocation Tags

Benefits

Enhanced Security & Compliance

Strengthened cloud governance while meeting financial and data protection regulations.

Operational Efficiency

Automated infrastructure management reduced manual tasks and deployment time.

Scalability

Simplified the creation of new AWS accounts, enabling faster scaling for new projects.

Cost Optimization

Improved visibility into resource utilization and optimized AWS spending.

Business Continuity

Established high availability and DR capabilities for critical financial applications.

The Result

With AWS Control Tower, the NBFC established a secure, compliant, and automated cloud governance model — enhancing visibility, reducing operational overhead, and creating a scalable foundation to support its next phase of digital growth.

Lessons Learned
  • Thorough Planning is Key – Detailed design and pre-deployment planning ensured smooth implementation.
  • Collaboration Drives Success – Close coordination between Pentagon’s cloud experts and the NBFC’s IT team was critical.
  • Continuous Improvement – Periodic reviews and updates to the Landing Zone helped maintain compliance and security posture.
  • Training & Enablement – Upskilling internal teams on AWS tools and governance ensured sustainable operations post-deployment.

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