Case Study LTTS Pulse

How We Helped an Insurance Leader Cut Reporting Time by 80% with AWS Cloud & Analytics

About the Customer

A leading insurance reseller in India, offering life, health, motor, and general insurance products, was heavily dependent on data to drive decisions, ensure compliance, and improve customer engagement. However, their legacy on-premises infrastructure was creating delays, inefficiencies, and operational risks—limiting scalability and responsiveness to business needs.

Business Challenge

The client faced multiple bottlenecks:

Disconnected systems blocking consolidated insights

Manual, repetitive tasks that caused errors and delays

No real-time monitoring or alerting for system issues

Weak disaster recovery measures leaving critical data vulnerable

Goals & Objectives

To overcome these challenges, the client wanted to:
Migrate on-premises data to the cloud for scalability

Automate data ingestion and transformation pipelines

Enable self-service analytics & dashboards with AWS BI tools

Strengthen security, compliance, and disaster recovery

Accelerate decision-making with real-time insights

Solution Approach

We designed and implemented a modern cloud data platform on AWS:

Built a scalable central repository with raw, curated, and transformed data zones

Automated pipelines using AWS Glue for consistent processing

Migrated on-prem MSSQL data to Amazon Redshift as a unified data warehouse

Integrated Excel files stored in Amazon S3 via Glue & Athena for seamless querying

Delivered interactive dashboards on Amazon QuickSight for business users

Implemented real-time monitoring, alerting, and cross-region disaster recovery

Applied encryption & IAM-based access controls to ensure secure data handling

Implementation Approach

Migrated on-prem MSSQL databases → Amazon Redshift

Connected S3-based Excel datasets → Glue + Athena

Consolidated all data into Redshift → centralized analytics

Built QuickSight dashboards for stakeholders

Enabled continuous monitoring, alerting & DR backups

Results & Business Impact

The transformation delivered measurable improvements:

80% reduction in manual reporting efforts through automation

Real-time dashboards enabled faster, data-driven decisions

Improved compliance & resilience with DR capabilities in place

Secure, scalable, and future-ready cloud data platform

Overall uplift in operational efficiency & decision-making speed

About Pentagon System and Services Pvt Ltd

Pentagon System and Services Pvt Ltd is a leading Infrastructure service provider and System Integrator with a presence across India and Singapore. 

Established more than two decades ago, we cater to over 1200+ Enterprises and SMEs with highly experienced teams for sales, consultants and a vast pool of skilled engineers supporting their mission-critical environments, which covers multi-vendor, multi-platform infrastructure. 

We are an advanced tier Consulting Partners with Amazon Web Services and are also a certified Solution Provider. We serve more than 100 plus customers across segments and verticals with our expertise on the cloud platform. 

Infrastructure
Author

Parbat Singh
AVP – Cloud and New Technology
parbat.singh@pentagon.co.in