{"id":160612,"date":"2025-10-08T09:25:33","date_gmt":"2025-10-08T09:25:33","guid":{"rendered":"http:\/\/13.204.104.114\/?p=160612"},"modified":"2026-04-13T17:50:26","modified_gmt":"2026-04-13T12:20:26","slug":"neogrowth-credit-pvt-ltd-strengthening-business-continuity-with-a-successful-aws-disaster-recovery-drill","status":"publish","type":"post","link":"https:\/\/www.pentagon.co.in\/index.php\/case-study\/financial-services\/neogrowth-credit-pvt-ltd-strengthening-business-continuity-with-a-successful-aws-disaster-recovery-drill\/","title":{"rendered":"NeoGrowth Credit Pvt. Ltd.: Strengthening Business Continuity with a Successful AWS Disaster Recovery Drill"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;100&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;5&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;1&#8243; back_image=&#8221;160653&#8243; overlay_color=&#8221;color-105898&#8243; overlay_alpha=&#8221;70&#8243; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-144745&#8243; overlay_animated_2_color=&#8221;color-434631&#8243; overlay_animated_speed=&#8221;1500&#8243; overlay_animated_size=&#8221;0.35&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; bottom_divider=&#8221;gradient&#8221; content_parallax=&#8221;1&#8243; content_parallax_safe=&#8221;yes&#8221; uncode_shortcode_id=&#8221;159563&#8243; front_end_with_slider=&#8221;true&#8221; el_class=&#8221;mobile-flex-bottom&#8221; overlay_animated_1_color_type=&#8221;uncode-palette&#8221; overlay_animated_2_color_type=&#8221;uncode-palette&#8221; overlay_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; expand_height=&#8221;yes&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;368328&#8243;][uncode_slider slider_type=&#8221;fade&#8221; slider_interval=&#8221;0&#8243; slider_navspeed=&#8221;400&#8243; advanced_nav=&#8221;yes&#8221; el_id1=&#8221;slider-111384&#8243; el_id=&#8221;slider-111384&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;0&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221; front_end_with_slider=&#8221;true&#8221; uncode_shortcode_id=&#8221;190589&#8243;][vc_column_inner column_width_percent=&#8221;86&#8243; position_horizontal=&#8221;left&#8221; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;467377&#8243;][uncode_breadcrumbs][vc_empty_space empty_h=&#8221;1&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;custom&#8221; text_weight=&#8221;400&#8243; css_animation=&#8221;single-curtain&#8221; uncode_shortcode_id=&#8221;191785&#8243; heading_custom_size=&#8221;50px&#8221;]NeoGrowth Credit Pvt. Ltd.: Strengthening Business Continuity with a Successful AWS Disaster Recovery Drill[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/uncode_slider][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;5&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;545019&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;750128&#8243;][vc_custom_heading text_font=&#8221;font-660432&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-111509&#8243; uncode_shortcode_id=&#8221;865300&#8243;]NeoGrowth Credit Pvt. Ltd. is a leading digital lender registered with the Reserve Bank of India (RBI), focused on empowering Micro, Small, and Medium Enterprises (MSMEs) through quick, technology-driven financial solutions. With a presence in 25+ cities and serving over 100,000 businesses across 80+ sectors, NeoGrowth combines data science, automation, and analytics to deliver customized loans with daily repayment options and multi-channel collections.[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;124273&#8243;]<strong>The Challenge<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>As part of its IT resilience and compliance roadmap, NeoGrowth needed to address several critical disaster recovery (DR) gaps and ensure uninterrupted business continuity:<\/p>\n<ul>\n<li><strong>Disaster Recovery Gaps<\/strong> \u2013 No established DR connectivity or infrastructure in the Hyderabad region.<\/li>\n<li><strong>Active Directory Dependencies<\/strong> \u2013 Synchronization issues with all Windows servers tied to the parent domain in Mumbai.<\/li>\n<li><strong>Database Replication Complexity<\/strong> \u2013 Multi-tier applications such as <em>AdvanceSuite<\/em> and <em>Reportal<\/em> faced replication and stabilization challenges.<\/li>\n<li><strong>Hosting Constraints<\/strong> \u2013 AWS Amplify was unavailable in Hyderabad, requiring alternate hosting using EC2 and Application Load Balancer.<\/li>\n<li><strong>Business Continuity Risks<\/strong> \u2013 Downtime could disrupt core operations such as loan disbursal, repayment tracking, onboarding, and payment processing.<\/li>\n<li><strong>Failover &amp; Failback Concerns<\/strong> \u2013 Needed to validate Elastic Disaster Recovery (EDR) failover and failback without impacting live systems.<\/li>\n<\/ul>\n<p>NeoGrowth sought a secure, compliant, and highly available DR solution that could meet stringent RTO\/RPO objectives and assure operational continuity.[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;401105&#8243;]<strong>The Solution<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Pentagon designed and executed a comprehensive AWS Disaster Recovery (DR) framework to enable seamless failover between Mumbai (Primary) and Hyderabad (DR) regions.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;211513&#8243;]<strong>Key Implementation Highlights:<\/strong><\/p>\n<ul>\n<li><strong>EDR Replication Agents<\/strong> \u2013 Installed on all critical servers to replicate real-time data from Mumbai to Hyderabad.<\/li>\n<li><strong>Secure Connectivity<\/strong> \u2013 Established Transit Gateway (TGW) Peering between both regions for encrypted inter-region communication.<\/li>\n<li><strong>DNS Modernization<\/strong> \u2013 Migrated DNS from BigRock to Amazon Route 53, enabling automated and fast failover redirection.<\/li>\n<li><strong>Alternative Hosting Setup<\/strong> \u2013 Replaced unavailable AWS Amplify with Amazon EC2 + Application Load Balancer for application hosting in Hyderabad.<\/li>\n<li><strong>Mock &amp; Live DR Drills<\/strong> \u2013 Conducted simulated and actual failover tests to validate replication integrity, system accessibility, and transaction continuity.<\/li>\n<li><strong>Runbook &amp; Governance<\/strong> \u2013 Created detailed Plan of Action, Runbooks, and Inventory documents to guide DR procedures and audits.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>A total of 16 mission-critical applications were included in the DR exercise, covering business systems such as loan origination, payment gateways, customer portals, and reporting tools.<\/p>\n<p>[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;338509&#8243;]<strong>The Results<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>The DR drill was successfully executed, delivering measurable operational and compliance outcomes:<\/p>\n<ul>\n<li><strong>RTO Achieved:<\/strong> &lt; 3 hours<\/li>\n<li><strong>RPO Achieved:<\/strong> &lt; 3 hours<\/li>\n<li><strong>Seamless Failover:<\/strong> NeoGrowth operated a full business day from the Hyderabad DR site without any disruption.<\/li>\n<li><strong>DNS Failover:<\/strong> Amazon Route 53 ensured uninterrupted customer access.<\/li>\n<li><strong>Connectivity Established:<\/strong> Secure communication between DR site and on-prem networks.<\/li>\n<li><strong>Zero Impact:<\/strong> All customer transactions, logins, and services continued seamlessly.<\/li>\n<li><strong>Audit Compliance:<\/strong> Demonstrated DR readiness and IT resilience to management and external auditors.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;5&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; back_color=&#8221;color-250828&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;328948&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;103263&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text_font=&#8221;font-660432&#8243; text_weight=&#8221;300&#8243; text_height=&#8221;fontheight-357766&#8243; text_space=&#8221;fontspace-111509&#8243; uncode_shortcode_id=&#8221;149277&#8243;]Benefits[\/vc_custom_heading][vc_icon position=&#8221;left&#8221; icon=&#8221;fa fa-arrow-right4&#8243; icon_color=&#8221;color-144745&#8243; size=&#8221;fa-2x&#8221; text_font=&#8221;font-660432&#8243; text_size=&#8221;fontsize-122064&#8243; text_height=&#8221;fontheight-179065&#8243; uncode_shortcode_id=&#8221;971172&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;High Availability&#8221;]Enabled business continuity and compliance across regions.[\/vc_icon][vc_icon position=&#8221;left&#8221; icon=&#8221;fa fa-arrow-right4&#8243; icon_color=&#8221;color-144745&#8243; size=&#8221;fa-2x&#8221; text_font=&#8221;font-660432&#8243; text_size=&#8221;fontsize-122064&#8243; text_height=&#8221;fontheight-179065&#8243; uncode_shortcode_id=&#8221;165045&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;Secure Replication&#8221;]Ensured consistent synchronization of applications and databases.[\/vc_icon][vc_icon position=&#8221;left&#8221; icon=&#8221;fa fa-arrow-right4&#8243; icon_color=&#8221;color-144745&#8243; size=&#8221;fa-2x&#8221; text_font=&#8221;font-660432&#8243; text_size=&#8221;fontsize-122064&#8243; text_height=&#8221;fontheight-179065&#8243; uncode_shortcode_id=&#8221;136645&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;Reduced Downtime Risks&#8221;]Achieved defined RTO\/RPO within 3 hours.[\/vc_icon][vc_icon position=&#8221;left&#8221; icon=&#8221;fa fa-arrow-right4&#8243; icon_color=&#8221;color-144745&#8243; size=&#8221;fa-2x&#8221; text_font=&#8221;font-660432&#8243; text_size=&#8221;fontsize-122064&#8243; text_height=&#8221;fontheight-179065&#8243; uncode_shortcode_id=&#8221;170822&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;Operational Assurance&#8221;]Built confidence among stakeholders in NeoGrowth\u2019s disaster recovery preparedness.[\/vc_icon][vc_icon position=&#8221;left&#8221; icon=&#8221;fa fa-arrow-right4&#8243; icon_color=&#8221;color-144745&#8243; size=&#8221;fa-2x&#8221; text_font=&#8221;font-660432&#8243; text_size=&#8221;fontsize-122064&#8243; text_height=&#8221;fontheight-179065&#8243; uncode_shortcode_id=&#8221;147241&#8243; icon_color_type=&#8221;uncode-palette&#8221; title=&#8221;Scalable Framework&#8221;]Laid the foundation for enterprise-wide DR extension across applications.[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;80&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-wvjs&#8221; border_style=&#8221;solid&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;213571&#8243; css=&#8221;.vc_custom_1755170142339{border-left-width: 1px !important;}&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_empty_space][vc_custom_heading text_font=&#8221;font-660432&#8243; text_weight=&#8221;300&#8243; text_height=&#8221;fontheight-357766&#8243; text_space=&#8221;fontspace-111509&#8243; uncode_shortcode_id=&#8221;127874&#8243;]The Result[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;300&#8243; text_height=&#8221;fontheight-357766&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;621427&#8243;]With Pentagon\u2019s expertise, NeoGrowth Credit Pvt. Ltd. successfully validated a robust, compliant, and highly available AWS DR setup, ensuring business continuity, data resilience, and uninterrupted service delivery for thousands of MSME customers across India.[\/vc_custom_heading][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-660432&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;300&#8243; text_height=&#8221;fontheight-357766&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;715716&#8243;]<b>&#8211; Author <\/b><br \/>\nParbat Singh \u2013 AVP, Cloud and New Technology.[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;100&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;5&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;1&#8243; back_image=&#8221;160653&#8243; overlay_color=&#8221;color-105898&#8243; overlay_alpha=&#8221;70&#8243; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-144745&#8243; overlay_animated_2_color=&#8221;color-434631&#8243; overlay_animated_speed=&#8221;1500&#8243; overlay_animated_size=&#8221;0.35&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":160653,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-160612","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-financial-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NeoGrowth Credit Pvt. 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